About Info Directions, Inc.


Info Directions, Inc.
833 Phillips Road
Victor, NY 14564
United States

Product Name:   E-Finity CRM Channel Management Solution

Manage resellers with Info Directions' optional Web-based channel CRM module

The ability to communicate with channel representatives and provide them with an effective CRM system for submitting orders, monitoring trouble tickets and managing accounts is a critical business function for service providers. Channel members depend on this system to run their business without burdening the service provider's own support resources.

With E-Finity, service providers have a fully integrated solution that shares a Product Catalog with the operations and billing system that enables real-time changes and updates. E-Finity also provides extensive permission capabilities to ensure a secure environment, giving each channel member access only to their customers. E-Finity helps service providers make the most of their sales channel relationships giving members the tools they need to grow their business.

  


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