About C-CAMS, Inc.


C-CAMS, Inc.
2192 Dupont Drive
Suite 105
Irvine, CA 92612
United States

Product Name:   CCAMS

CCAMS is a three-tiered, fully browser based convergent customer care billing application, with the front-end and middle tier designed completely database independent. CCAMS architecture and web-based capabilities reduce deployment costs, lower client-side update management requirements, and ease client-side network requirements, all of which lead to a lean business model that when employed increases profit margins and reduce unnecessary maintenance costs.

CCAMS and all of our application modules were designed to simplify the complexity of billing and service order management in an automated and streamlined manner so that clients can really begin to focus on and serve their customers.

CCAMS supports all the required operational activities within your organization including but not limited to:
Customer Care and Account Maintenance
• Customer Relationship Management
• Profile and State Management -- Integrated with Work Flow Management

CDR Rating, Taxation Interface Module
• Split Rating – promotions and time bands
• Time Sensitive -- Support 8 Bands per rate
• Historical Rating -- Rating according to CDR Date and Historical Rates
• Period Promotional Rates
• Call Type Promotional Rates
• Free Minute Promotional Rates
• Toll & Roaming
• Account Codes
• UNE-P, UNE-L

Carrier & UNE-P Provisioning Management

Activation & Service Order Management

Transaction Posting Module -- Automation of posting of MRCs, Fees, Taxes

Dial 1 Service Module -- Supports Dial 1 Service from Multiple Carriers

Toll Free Service Module -- Supports Multiple Resp Org for Toll Free Numbers

Calling Card Service Module -- Supports Travel and Debit Cards

Conference Bridge -- Supports Conference Calling

Cellular Service Module
• GSM
• TDMA
• CDMA

IP Service Modules -- Supports Circuits, VOIP, IPTV

Broadband Wireless Services

ISP Services Module

Local POTS & PSTN Service Module
• Data & IPDR Services
• Advanced Service Features
• Bundled Services -- Combines Multiple Service under A Master Service
• Features -- Features added to Services or Service Participants
• Packages -- Set Default and Elective Features and Promotions

Non Recurring and Recurring Charge Management -- One-time and Recurring Charges attached in any combination to Services, Service Participants, Features and Promotions, prorates, prepaid, Deferred Revenue

Direct Billing Module -- Supports Multiple Cycles and Formats

LEC Billing Module -- Supports Multiple Direct to LEC and Clearing Houses

Associate Data Exchange Module -- Import and Export of Accounts, Transactions and History

Reporting
• Accounting
• Billing & Cycle Review
• Workflow & Analysis
• CDR Reconciliation -- Reconciles each download file of CDRS for tracking and reconciliation of unbillable (bad), billed and unbilled CDRs. Provides accrual accounting month of revenue and reconciles billing of multiple billing cycles and unbilled revenue by the closing of each accounting month
• Regulatory
• Production Monitoring

Workflow with Domain Management
• Trouble Ticket
• Service Order
• Work Order
• Process Management
• Scheduling

AR Module with Aging
• Multiple Sets of Books
• Manages split liabilities between associate companies
• Commission Tracking

Collections and Collection Management
• In house
• Out Sourced

In 2001, C-CAMS, Inc. released a fully browser based enterprise software solution, with unparalleled Internet functionality and front-end ASP capabilities which are enhanced by an easily understood and fluidly navigable user interface. This new functionality makes it easier to train new users and enables service providers to build their business more rapidly and more cost effectively than ever before.



  


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